Privacy & Policy

  1. Who we are
    Valverra (“Valverra”, “we”, “us”, “our”) operates the website located at Fair Global Building 127 Beside Cooperative Bank Bilaspur Mungeli Road Mungeli Chhattisgarh India 495334.

  2. Website
    www.valverra.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when individuals interact with the Website, our forms, emails, social media, and other online touchpoints.

  3. Scope
    This Policy applies to information collected through the Website and related digital channels controlled by Valverra. It does not apply to third-party websites, services, or platforms that are not operated by us. Links to third parties are governed by their own policies.

  4. Information we collect

    • Information provided directly: name, email, phone number, company, job title, address, and the content of messages submitted via contact/inquiry forms, email, or chat.

    • Business and transactional details: product inquiries, quotes, orders, billing/shipping details (if applicable), and service communications.

    • Automatic data: IP address, browser type/version, device identifiers, pages viewed, time on site, referral URLs, approximate location, and other analytics data collected via cookies, pixels, and similar technologies.

    • Social and marketing interactions: engagement with our social media pages, marketing emails, campaigns, and ads.

    • Job applications (if applicable): CV/resume, employment history, qualifications, and other details provided during recruitment.

  5. How we use information

    • Provide and improve the Website, products, and services.

    • Respond to inquiries, provide quotes, and fulfill orders or service requests.

    • Send administrative messages, service updates, and marketing communications (where permitted).

    • Personalize content, measure campaign effectiveness, and perform analytics and audience insights.

    • Protect against fraud, security incidents, and misuse; comply with legal obligations; enforce our terms; and establish or defend legal claims.

  6. Legal bases (if GDPR applies)
    Where the EU/UK GDPR applies, processing is based on one or more of: consent; performance of a contract or steps at the request of the data subject prior to entering into a contract; legitimate interests (e.g., website operation, product improvement, B2B marketing, and security); compliance with legal obligations; and defense of legal claims.

  7. Cookies and tracking
    We use cookies and similar technologies to operate the site, remember preferences, analyze usage, and support marketing. Individuals can manage cookies via browser settings and available consent tools. Disabling certain cookies may affect site functionality.

  8. Sharing and disclosures

    • Service providers and vendors (e.g., hosting, analytics, marketing, payment, logistics, customer support) under contractual confidentiality and data-protection obligations.

    • Professional advisors (e.g., auditors, legal counsel) under duty of confidentiality.

    • Affiliates and group entities for operational purposes consistent with this Policy.

    • Authorities or third parties when required by law, to protect rights and safety, prevent fraud, or in connection with a business transaction (e.g., merger, acquisition, or asset sale).

    We do not sell personal information. If local laws treat certain data uses as “sale” or “sharing” for cross-context behavioral advertising, applicable opt-out rights will be honored.

  9. International transfers
    If data is transferred outside the country of origin, we implement appropriate safeguards (such as contractual clauses or other lawful mechanisms) to protect personal information in accordance with applicable laws.

  10. Data retention
    We retain personal information only for as long as needed to fulfill the purposes described in this Policy, comply with legal, accounting, or reporting requirements, and resolve disputes. Retention periods vary by data category and context.

  11. Security
    We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure; residual risks may remain.

  12. Marketing preferences
    Individuals may opt out of marketing emails at any time by using the unsubscribe link in our messages or by contacting us. Even after opting out of marketing, service or transactional messages may still be sent.

  13. Rights and choices
    Depending on applicable law, individuals may have rights to access, correct, update, delete, restrict, or object to processing of personal information, and to data portability. Where processing is based on consent, consent can be withdrawn at any time without affecting prior lawful processing. Requests may require identity verification. Some rights may be limited by law.

  14. Children’s privacy
    Our Website is not intended for children under the age of 13 (or as defined by local law), and we do not knowingly collect personal information from children. If a child’s data has been provided to us, contact us to request deletion.

  15. Third-party links and services
    The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Review their policies before providing any information.

  16. Do Not Track and global privacy controls
    The Website may not respond to all browser-initiated Do Not Track signals. Where required, we honor valid global privacy control signals for opt-out rights recognized under applicable laws.

  17. Region-specific disclosures

    • India: Personal information is handled in line with the Information Technology Act, 2000 and the SPDI Rules, as applicable.

    • EU/UK: Individuals may lodge complaints with a supervisory authority. Contact us first so we can address concerns.

    • California (if applicable): California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of certain data uses classified as “sale” or “sharing.” We do not process sensitive personal information for inferring characteristics.

  18. Changes to this Policy
    We may update this Policy from time to time. The “Last Updated” date indicates the latest revision. Material changes will be communicated by reasonable means, which may include posting an updated notice on this page.

  19. Contact us
    Valverra
    Fair Global Building 127 Beside Cooperative Bank Bilaspur Mungeli Road Mungeli Chhattisgarh India 495334
    Email: info@valverra.com
    Phone: +91 831-9424577

  20. Optional Annex: CCPA/CPRA Disclosures (if applicable)

    • Categories collected: identifiers (name, email, phone), commercial info (orders, inquiries), internet/network activity (device, IP, browsing data), and professional information (company, title).

    • Business purposes: website operation, service delivery, analytics, security, debugging, marketing.

    • Sensitive personal information: not used for inferring characteristics.

    • Sale/Sharing: we do not sell personal information. If cross-context behavioral advertising occurs, opt-out choices will be honored via available controls.

    • Rights: know, delete, correct, non-discrimination, and opt-out of sale/sharing; exercise via “Do Not Sell or Share” links where required, or by contacting us.

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